State Farm® Insurance Agent Rosemary Butler

"Carol Wilbur at the State Farm agency in New Milford (Rosemary Butler agent) was meticulous and thorough in her handling of a question regarding peer to peer renting of auto out of state. She adequately answered the question by reaching out to her underwriting department and emailed a copy of my auto policy with highlighted portions pertaining to my insurance question."

"I have been a client of Rosemary Butler for two years. The agent I work with is Carol Wilbur. Competitive rates, professional service and customer care are the reasons I am with this agency and will recommend their services."

"Nothing but friendly , professional help. A pleasure doing business with you Jeffrey Prager"

"Disappointed in working with Rosemary-- would not recommend. I received little to no communication-- waiting weeks to get a reply, still no answers to questions I asked. She never explained package options or solutions that would save money Or properly ensure I was covered incase of an incident. Instead I've been overpaying for policies that were not applicable to me at all for months. Billing just goes up and up without any communication. Literally felt like she was doing the absolute bare minimum and wasting as much time as possible to get another billing cycle out of me. Rosemary was not a good neighbor--she was literally not even there!"

"Scot was kind and courteous"

"Washington Home Care llc here. Personal service means the world to us. This is not the least expensive insurance coverage apples to apples. We do our own analysis annually. 2025, once again, we chose Butler State Farm insurance."

"Could not have been more pleased. Carol was incredibly helpful and saved me over $1,500. I highly recommend this agency."

"Very professional, quick response, and friendly too"

"Best insurance around as well as the most caring compassionate agents. Would highly recommend."

"Scott and Rosemary are wonderful"

"I give them 5 stars Because the quote i got was almost $600 more then Geico. I wish they would go lower so I could use them but if it doesn't make sense then don't do it is my motto lol. They did give me a quote right away that was a response I'll give them that."

"As always, Rosemary Butler and her staff are terrific. The response time is always within a day, usually a few hours, and extremely efficient. Great insurance and the best service! I highly recommend this agency.! Again , Rosemary Butler and her team were amazing!"

"It's unusual to find an insurance agent that takes care of customers every need. When I don't quite understand something Rosemary or her team make time to ensure I have the answers I need. They understand my policy needs and always find the match at a fair price. I count on them and they always deliver."

"Rosemary and her team has done great job for many years helping us with our car insurance."

"Great service - they always go out of their way to assist in any way possible!"

"Rosemary gives us personal service and phone just when there's any savings so we appreciate that plus the coverage of State Farm has been very good"

"Working with Scott Shail is always a pleasure. He is so pleasant and quick to respond."

"Since switching to Statefarm and rosemary's office they have saved me tons of money on my insurance. The whole office is wonderful to deal with and I would recommend them to anybody looking for auto/home/boat or life insurance. A+++"

"My request was immediately taken care , with care and attention !"

"Rosemary is great ,the whole team is great!!!!!!"

"Very honest conversations."

"My Husband & I were having technical issues with the drive safe and safe app. We are NOT good at technology. We met with Carol Wilbur at the New Milford office and she basically held our hands walk us through everything, made phone calls on our behalf. Carol understood the issues , valued our time and was very knowledgeable . The chocolates on her desk helped! We left there very happy."

"I can't thank Carol Wilbur enough for all of her help. She responded quickly to my request, was thoughtful, knowledgeable, patient and so easy to work with. After a completely frustrating call with Allstate, it was refreshing to talk to and work with someone who helped me out so quickly and with such kindness and professionalism. I can't recommend her enough."

"I had the pleasure of working with Scott Scail to review my current home and auto policies. Not only did he save me a significant amount of money, he was so easy to work with, taking the time to explain everything and was very respectful of my time. I cannot say enough good things!"

"Rosemary Butler-State Farm insurance Agency is a great place to hide your home for the future. I got water heater burst and flooded out my down stairs and when I called them they responded to my call. They were able to send out an agent to do estimate and for me to get the job done. There were no itching and dancing around the corner, the young man did a wonderful job. The workers were able to replace pan sheet board and remove the large amount of molds. I saw people who had the same accident at the same time still waiting. So I really appreciate their input. Paper work was mailed and also the money. Mr Ryan did a good job he asked questions. Thanks to the Team."